The VSI Warranty
Products by Ventry Solutions, Inc. are backed by our 5-year warranty on workmanship and materials. One customer called it, quite accurately, a “No BS” warranty. Our goal is 100% customer satisfaction and all employees are empowered toward that end. If you have a warranty issue (or a question), you will talk to a real person, one of five staff members. You might move up the short chain of command—all the way to James, our CEO and engineer, if needed—until your problem is resolved.
Lifetime Factory Support also comes with every VSI product. If you ever have a problem with a Ventry Fan or Lentry Light System, contact VSI and we will help, often beyond the official warranty period.
Additional warranties apply to Ventry Fan engines and motors, electric fan drives, Honda generators, and Lentry light heads. These warranties are detailed for each fan and light system model in the Products section.