“No BS” Warranty
Products by Ventry Solutions, Inc. are backed by our 5-year warranty on workmanship and materials. One customer called it, quite accurately, a “No BS” warranty. Our goal is 100% customer satisfaction. If you have a warranty issue (or a question), you will talk to a real person. You might move up the short chain of command—all the way to James, our CEO and Mechanical Engineer, if needed—until your problem is resolved.
Lifetime Factory Support also comes with every VSI product. If you ever have a problem with a Ventry® Fan or Lentry® Portable Lighting System, contact VSI and we will help, often beyond the official warranty period.
Additional warranties apply to Ventry Fan engines and motors, electric fan drives, Honda generators, and Lentry light heads. These warranties are detailed for each fan and light system model in the Products section.