Shipping

Please contact us for shipping prices or a quote.

Our products are assembled to your specifications upon order and ship direct from the factory (via UPS Ground from Hauser, Idaho, zip code 83854) usually within 3 business days of receipt of order. For large orders or if parts are on backorder, we may need a little longer. Fans and generators may not be shipped by air.

“We got the St. Cloud light order today and just want to let you know that I’m very impressed with the amount of care that your products receive when being packaged. Things aren’t just put into a box and shipped, they are packaged properly to ensure that they arrive in the best condition possible, very professional!” ~ Kirk Peterson of Core & Main (MN)

Damage in Shipping

Despite best efforts (and boxes built like Fort Knox), sometimes damage occurs during shipping. If this occurs with a VSI product, we will do our best to minimize the inconvenience to you and get your shipment fixed! Please take photos immediately of any damaged products and packaging and then contact us so we can make it right.

Time in Transit

This map shows the approximate number of days it takes to ship to USA destinations from our location in Hauser, ID, not including the day UPS picks up the package, holidays or weekends.

Time in transit map, courtesy of ups.com