Support: We will help you!
We are dedicated to building the best equipment possible and exceeding all expectations when it comes to customer service. No matter of your model’s age or origin, if you ever have any questions on or trouble with a Ventry® Fan or or Lentry® Generator & Light System, please contact us (the manufacturer). Calling is fastest, unless it’s after hours: (888) 257-8967
Most issues are easily fixed and hearing from you is always constructive! We will do our very best to solve any issues you have as quickly as possible. Here are common support topics to save you a call.
- FAQs for Fans (Frequently Asked Questions)
- FAQs for Lights
- Parts, Repairs and Returns
- Troubleshooting (and easy fixes)
- The VSI Warranty
- Register with this form
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If you want to speak to a real person instead, please call. No phone tree!
“I was so blown away by your customer service—and James’s too!—that I posted the following on my professional blog: Customer Service is Alive and Well” ~ Robert Avsec, freelance writer.