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FAN FAQ TOPICS: What do I do if I have trouble with my VENTRY Fan? Please call us (the manufacturer) right away! We want to know if you encounter any problems with your VENTRY (or LENTRY). Feedback helps us to make the best equipment possible. We (real, live people) are often near the phone even outside of normal hours and will do our very best to solve any issues you might have as quickly as possible and to your complete satisfaction. Old gas: If your VENTRY Fan does not start easily or stay running, please check the gasoline! Gas that has been in the unit for more than 6 months may not work well. Try new, fresh gas. Then, run the engine at least 10 minutes to get all the old gas out of the fuel system. For normal maintenance, we recommend you run your fan at least once a month, for a minimum of 15 minutes at a time; it needs to be run long enough to get the carbon burned out! Note: Honda recommends adding fuel stabilizer to any gasoline which will be stored longer than 90 days. Honda Gas Cap recall: If your VENTRY Fan has a Honda engine that runs for 5 minutes or so but then sputters and quits, it is likely due to the gas cap. For a short period of time, Honda had a fuel cap with a carbon filter that was easily saturated with gas if the tank is overfilled, resulting in an airflow issue. Call us for a new cap. |
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